Favourite Care respects customer privacy. This policy explains how we collect, use, and protect information submitted through favouritecare.in.
Information We Collect
We may collect name, phone number, email address, delivery address, product requirement, quantity, and messages submitted through checkout or contact forms.
How We Use Information
Customer information is used to respond to enquiries, confirm orders, arrange delivery, provide customer support, and complete payment or compliance requirements.
Payments
Online payment gateway activation is in progress. When online payments are enabled, payment details will be processed by the authorised payment gateway provider. Favourite Care does not ask customers to share card passwords, OTPs, or banking credentials by phone or message.
Data Sharing
We may share necessary order and delivery information with logistics partners, payment service providers, or service vendors only where required to complete the customer request.
Security
We take reasonable steps to protect customer information from unauthorised access, misuse, or disclosure.
Customer Rights
Customers may contact us to request correction or removal of their personal information where legally and operationally possible.
Contact
For privacy questions, contact Favourite Care through the contact page on this website.